Friday, November 16, 2012

Second Chance November 15 (late)



Karin checked the messages on her office answering machine before going to bed.

“Ms. Anderson, this is Clementine in billing at Dunewood General Hospital. Please call me back at…” Karin pressed the pause button so she could get the number, and then she tried it right away, not expecting to get anyone.

“You have reached the billing and accounting department at Dunewood General Hospital. Our office hours are Monday through Friday, nine a.m. to six p.m….” Karin hung up and added this call to her working list for the next day. She’d been on the collecting end of many accounts and she knew what it was like, but she didn’t often have to be on the delinquent end of such a call. She’d been expecting this one though. She knew that the bills were adding up quickly on her mother’s behalf and she was going to have to deal with it. Virginia had used her addiction to convince the government that she had a disability. This allowed her to collect social security and receive food stamps, but Karin had known there would be medical expenses that just weren’t covered. There always were. She’d hoped to hear an update from the doctor before having to deal with the billing department, but she was still waiting on that.

Karin tossed and turned all night, getting up several times to check the door locks or make sure she’d turned off the coffee pot or to check that she’d written down all the messages and sometimes she even got up to add an item to the next days’ check list. By the time her alarm went off, Karin felt like she hadn’t slept at all. She returned phone calls, filed papers, processed rent payments and finally, when she couldn’t think of any other item in her office to take care of, she called Dunewood General Hospital’s billing department and asked for Clementine. She made an appointment to go in and sign some papers later in the day. 

Then, she went to her closet to pick out something to wear to Mrs. Bennett’s funeral. She only owned one simple black dress, so it should have been an easy choice, but she stood at the closet door and pulled the hangers from left to right, one by one, considering every possibility and wondering which ones she would have taken to Chicago if she’d said yes to Jay. She paused at every item until she was out of options and back to the one simple plain black dress.

Karin hated funerals and she generally skipped them if she could manage it, but Mrs. Bennett had been a dear friend and since Troy had gone out of his way to say that it was an intimate affair and then to expressly invite her, she felt obligated to make an appearance. She’d timed her appointment with the hospital billing department for a quarter after two, which gave her just enough time to show up, be respectful, say a few words to the Bennett children and still duck out of the after service luncheon without feeling like was being rude.

It was just after two o’clock when she pulled into the hospital parking lot, and then made her way to the billing and accounting department. She’d brought along the file she kept on her mother in case anything in it would be helpful. Karin had the forethought to keep the rest of her day clear when she made this appointment; it ended up keeping her at the hospital for the rest of the day. When she finally was on her way out of the building, she called Michelle.

“Hey, remember when I said I didn’t need to drink away my problems?” she said.

“Yep, I remember,” Michelle answered, laughing.

“Well, tonight, I do,” Karin said exhaling a deep breath as she stepped away from the hospital building and got to her car.

“I have one more appointment, and then I’m free for the evening,” Michelle said.

“That’s fine. I have to stop by the office and check on a few things, since I’ve been out all day.”

“I’ll come by as soon as I’m ready to go,” Michelle said.

See what happens next here.

No comments:

Post a Comment